Frequently asked questions
What is aquamation?
Is aquamation new?
Aquamation has been around for over a century. It is utulized in many hopitals and research facilities. It is regarded for it's gentle nature and environmentally sustainable qualities.
Why should I choose aquamation over flame based pet cremation?
We choose to use aquamation for pets because it is the cremation process that is the most gentle and environmentally friednly option for your pet after death. It significantly reduces emissions of carbon dioxide and greatly decreases the use of energy when compared to fire based pet cremation.
How do I know the ashes returned to me are my pet?
We use a unique tracing number for each pet that is under our care. Tracking numbers are never re-used. From the moment your pet is in our possession they are assigned this tracking number. This tracking number is on a small metal disc and it is recorded in a computer software based system that tracks your pet through each step of the process; intake, aquamation, drying and packaging. Our staff is highly sensative to ensure the identity of each pet and always makes sure to double check traking numbers and identies.
What happens to my pets ashes if I don’t want them returned to me?
All communal ash is scattered in the pacific ocean, out of San Diego Harbor by a registered cremated remains disposer, Captain Larry Wells of DLM Marine. If you are interested in participating in ash scattering at sea please let us know.
What to do when or after my pet dies at home?
We would like to express our deepest condolences to you and your loved ones. We know how difficult it is to navigate the loss of a pet. We are here to help you figure out what to do next. Please make sure you have the emotional support you need. Friends and family are great resources during this difficult time. They can provide their love and support as you make the decisions about what to do with your pet's body. If you wish to have your dog or cat cremated, then give us a call.